Hello Texters 👋
Would you agree that our team should be doing things more efficiently and way faster? Work less dumb and more in an automated way.
In fact, they must. Let's dive into details ⬇️
The Context
You joined an online SaaS business. It grew with time in the number of customers. People were hired to support those customers and to do even more for them. That way, the company grew from relatively easy to manage 50-100 people into almost 300 medium-sized organization. Let's paint a picture of what happened then:
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Acting at scale became hard
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Keeping people in the loop requires a lot of energy
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The current tech stack became clunky. Implementing new one is slow
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The company is not implementing changes as fast as it should
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Complexity is everywhere
or keep reading ⬇️
The Intention
We have the scene set up in the Context section. Now it's time to move forward and start preparing a new play called "How we intend to Work in the Future." where
The goal is:
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The organization works faster and more effectively, so the customer gets new value more often
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Running a business is cheaper - technology cuts silly, repetitive work and unnecessary roles
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Communication is simple. It's transparent about what is happening in the company
In effect:
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People and AI work hand in hand. Every part of the company uses AI/automation
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People are focused on their goals. The ownership of those goals is clear
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They do not waste time on the administrative burden
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Bullshit Jobs are no longer here
or keep reading ⬇️
The Solution
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Follow iteration practices from SpaceX
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Find automation evangelists in the org
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Start automating as fast as possible
or keep reading ⬇️